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Brand Experience
Mediaforce
Corporate reputation monitor
MobileQuest+SocialQuest
Digital media planning/Digital campaign evaluation
SocialTrack
Brand digital tracking
VideoQuest
Intelligent video analysis
IW Brand Health Track
Full-scale brand health tracking
IW Campaign Evaluation
Full-scale campaign evaluation
Product Experience
SocialCompass
Leverage social media data for innovation
ECMonitor
Focus on product reviews in e-commerce
QualityCompass
Focus on product quality and safety
IW U&A
Research on consumer behavior and attitudes
IW Segmentation
Research on consumer segmentation
IW Innovation Test
Quick test platform for innovation
IW Pricing Test
Research on pricing strategy
IW Conjoint
Product optimisation
IW Conversations
Mobile BBS platform
Service Experience
IW NPS Management
Professional satisfaction survey/ NPS management platform
Customer Service Robot
Customized service robots based on business scenario
Outbound & Inbound Robot
Simulate real people, serve efficiently
Employee Experience
360°Employee Evaluation
Optimize the employee management process and improve the employee experience
Entry Experience Evaluation
Optimize onboard process based on new employee feedback
Exist Interview
Collect reasons for resignation and take action
Survey Tools
Sample Service
Solutions
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InsightWorks College
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